ucplus Server Information

Minimum Version Required:

Installation Notes:

To perform an installation you will need to know the IP address and port number of the PBX or CT Gateway server. You will also need to know the system OAI password.

Directory Download:

Extensions, Agents, Trunks


69xx handsets are not supported. They don't connect directly to the Office 250 and we only get monitor from the OAI /CTI connection.

Connection Information


Sufficient OAI resources for Monitor and Call Control


Sufficient OAI resources for Monitor and Call Control.
Handsets that are supported need to be monitored and controllable using OAI”

Firewall Requirements:

TCP: 4000 or 4001

PBX Information


Previously called Mitel CS-5000. The Office 250 connects to the LAN via the network interface. ucplus Server uses OAI protocol to communicate over a TCP connection, either directly to the PBX or through Mitel's CT Gateway application.

Driver Requirements:


WAN Connectivity
Directory Support
Trunk Monitoring
Analog Phones
Agent Features
Call Tracking Support
CLI Retention Support
Type Make Call Hang up Answer Deflect Blind Transfer Supervised Transfer Hold Pick up Send DTMF Call Fwd Dialback
Mitel 69xx handsets
Mitel Handsets